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Terms & Conditions

 

Terms & Conditions & Privacy Policy for CSD


When registering with the school for classes, you are agreeing to abide by the following terms and conditions:

Fees

Invoices will be sent out at the last lesson of each term. Fees are due within the first 3 weeks of each new term otherwise a 10% fee will be added to your invoice, these are payable to a teacher or via BACS (details can be found on invoices) cheques should be made payable to Charlotte’s School of Dance and have the invoice number marked on the back or with the return slip.

 A half a terms notice must be given in writing no later than the last day of the half term holiday (half way through a term); otherwise a charge will occur for the next full terms fees as a place will already have been taken for the next term.

There is a 10% discount for siblings who are registered at the school or if more than one genre is attended by the same child (1x 10% discount per invoice)

Exam fees and exam classes must be paid in advance of the exam by the date given to you by the teacher. Entry will only be accepted on receipt of your payment.

Cancelled classes due to unforeseen circumstances or weather conditions are non-refundable. Classes can be replaced by attending a class on another day

 

Exams

Children are able to take the exams with the British Ballet Organization from Pre-Primary grade in any genre. When your child is eligible I will either speak or write to you to seek permission to enter him/her, as it is not essential and all children and parents are given the option.

All exam children must be able to attend all extra exam classes (usually held 3 weeks before exam date on a Saturday or Sunday at our central venue) to ensure they reach the very high standards required by the examining body.

Certificates are sent out to me usually 1 month after the exam and will be handed to students at the next class.

Although I personally feel that the children enjoy and benefit from the exams, I realise that for various reasons it is not always possible for the children to participate. In these circumstances the child concerned will just go up to the next class with her peers, providing she is able to keep up with the work at the next level.

 

 

Uniform

Regulation kit must be worn for classes and examinations. A list is available in the studio and is given out to everyone on registration. This must be purchased within 4 weeks of joining the school. If we do not have the size available at the studio your teacher will order it in for you and should be available for you the following week, where possible.

Shoes for ballet should fit well with elastics sewn in place across the instep. Shoes will wash and if allowed to dry naturally and stretched whilst drying they should not shrink too much.

Hair should be tied back for class and out of eyes; hair should be worn neat and tidy in a bun or plait depending on genre for examinations.

 

Timetable

The timetable is subject to change and your teacher will try and accommodate you where possible.

Cancelled classes due to unforeseen circumstances or weather conditions are non-refundable. Classes can be replaced by attending the same class on another day

 

General

No child must leave the venue without a Parent or Guardian. They are expected to remain in the studio/hall until collected by this person. Please ensure your child is aware of this rule. We do not accept responsibility for their safety outside the teaching hall.

Please also make sure they have visited the toilet before coming into class, not only is it disruptive to the other children but there is not always someone there to supervise them

We also do not tolerate any bad behaviour within lessons or agressive behaviour towards staff or other parents whilst at our premises, we pride ourselves on being a friendly and inclusive dance school for everyone



 

GDPR Privacy Policy

 

At Charlotte’s School of Dance, we understand that we have a responsibility to protect and respect your privacy and look after your personal data. The Privacy notice, inclusive of our general Terms and Conditions, explains what personal data we collect, how we use your personal data and how we store your personal details securely.

 

For clarity Charlotte’s School of Dance may be both data controller and data processor for your personal data under certain circumstances. We must advise that this policy is subject to change, so please do check our website on a regular basis for any further changes.

 

The personal data that we collect from you includes your name, address, email address, phone numbers, payment information and medical conditions or relevant information to protect the child when in our care. We also retain records of your queries and correspondence, in the event you contact us.

 

Please be aware that any video, image or other content posted on our Facebook page or website will not contain any personal information, just the image or video, which is agreed to by the signing of this document

 

We only use the above information for the following reasons:

 

  • To be able to contact you regarding cancelled classes
  • To inform you of any events at the school
  • Sending Termly invoices
  • Contact you regarding any payments or matters related to the school

 

We will keep your personal data for the duration of the period you are a customer of Charlotte’s School of Dance. We shall retain your data only for the necessary time in accordance with applicable laws. This information will be stored in a lockable filing cabinet, only accessible by staff and on our online business management and scheduling package which is password and code encrypted.

 

On the closure of your account, we may keep your data for up to 7 years after the period of notice is given. We may not be able to delete your data before this time due to our accountancy obligations. We assure you that your personal details will only be used for these purposes stated herein.

 

In preventing the use of or processing of your personal data, it may delay or prevent us from fulfilling our contractual obligations to you. It may also mean that we shall be unable to provide our services or process the cancellation of your service. You have the right to object to our use of your personal data, or ask us to delete, remove or stop using it if there is no need for us to keep it, this is known as your right to be forgotten, there are legal and accountancy reasons why we will need to keep your data, but please do inform us if you think we are retaining or using your personal data incorrectly.

 

Our privacy notice is made clear and available within our website terms and conditions

 

You have the right to ask us to not process your personal data for marketing purposes. At any time attached to our emails, you can choose not to receive marketing communications from us about products or services, by clicking unsubscribe situated at the bottom of each email.

 

We agree to take reasonable measures to protect your data in accordance with applicable laws and in accordance with our general terms and conditions and will not use these details given for any third party without further permission by yourselves

 




CONTACT DETAILS

Charlotte's School of Dance
Unit 4, Bath Rd Business Centre
Bath Road, Devizes SN10 1XA

Tel: 07859935205

Email: info@charlotteschoolofdance.co.uk

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